Wednesday, March 26, 2025
Many fuel terminals struggle with long lines at their loading bays. Fuel trucks can sometimes wait for hours to load, only to arrive at the bay to find out the product they need is unavailable or that they are not authorized to load. When drivers get stuck, they contact the terminal operator, who then needs to figure out how to resolve the issue.
As a result, operations grind to a halt, as operators try to identify and resolve the issue. Under this kind of pressure, it’s no wonder terminal operators can make an entry error, which could result in even further delays and downstream problems.
Meanwhile, trucks continue to back up, the carrier’s schedule is thrown off, and customers don’t receive their fuel.
The typical scenario is that after waiting in a long line, the driver tries to load in but has a problem. As always, the terminal operator has to respond to a driver, who says: “I can’t load, but I have no idea what the problem could be.”
It’s now the terminal’s problem, but it could be one of many:
While the operator tries to figure out which of these is the problem, the trucks keep coming, while the operator makes phone calls, digs through paperwork and files, sends faxes, and more.
Why are your people having to continually solve other people’s problems? Why should someone else’s issues bring your terminal operation and revenue to a halt? If you’re not getting paid to manage the entire process, why are you still doing it?
Load2day is a software platform and driver app with self-serve features that reduce errors, save time, and increase site efficiency.
After a terminal signs up for a Load2day account, they give access to the various third-parties who should be managing their own data:
This data is available to each stakeholder in your process, so it never needs to be reentered, so data accuracy is higher.
Load2day can be accessed from anywhere and the data automatically flows to TMS.
Load2day also offers a real-time inventory API to help you and your suppliers better manage inventory and make more informed business decisions. To find out more about Load2day, check out our demo video or contact us to request a demo.
Toptech Systems is a proud member of the global IDEX family which is recognized as the premier provider of Fluid and Metering Technologies, Health and Science Technologies, Fire and Safety Products, and Dispensing Equipment.
Toptech Systems, Inc.
1124 Florida Central Pkwy
Longwood, Florida 32750
+1 (407) 332-1774
Toptech Systems NV
Nieuwe Weg 1 – Haven 1053
B-2070 Zwijndrecht / Belgium
+32 (0)3 250 60 60